Wednesday, September 08, 2010

The process you create is your most important product

It's your legacy in a way. Did the stuff you produced actually last and make a positive impact on the organization as you'd hoped or was it immediately uprooted and removed the moment you left?

When you work in organizational change management and project management, you'll realize at some point that the process you're creating (the outputs of your day-to-day work, the principles you instill, the standards you create, the policies you implement, and the practices you follow) is *the* essential product.

How do you market this product? How do you make this product consistent and continuously improve it? Who are your coaches in it?

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