Wednesday, April 30, 2008

The Ideal Enterprise

What does the "ideal" enterprise look like and how does it behave? A few components:
  1. Role-based everything - The organization knows what Jobs it has and what roles are played in its processes.
  2. Process Management - The organization knows what its key high-level processes are and how they interact. This is essential for control.
  3. Project Management Office - The organization knows what projects it is currently working on, their status, and the tools they're using. This helps manage change and progress.
  4. Tools known, supported, and described - The tools (IT systems) that the organization uses are known and their uses transparent. There are sufficient resources to support them, add new users to them (training), and improve them.
Having all of these things helps the organization control and improve itself.