Wednesday, March 21, 2012

Listening and advising as the key skills of consulting

Things will go in your ear that you don't want to hear sometimes.
But you will hear them.  You don't have to listen to them,
you just have to figure out how to react to what you hear: be calm.
There are three main skills in consulting: listening, giving and taking advice.

Listening is hard sometimes when there's so many things going on in your head.  Combine that with stupid or annoying speakers and it's hard to keep your mouth shut sometimes!

Try to quiet yourself and let yourself listen to what is being said: drink it all in and relax; breathe, contemplate responses but do not engage.  Let others finish their thoughts and points before you offer anything more, if you offer anything more; sometimes silence is far more powerful than words.

Accepting advice also requires that you listen and it also requires a great deal of patience and trust.  It is impossible to take advice if you can't listen.

Giving advice is easy.  Anyone can give advice.  But not everyone can give good advice.  There are a lot of people out there seeking advice.  Some of us are even paying great sums for advice and help from others.

Being a leader requires that we listen, give and take advice.  Balance these skills and be excellent.

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