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Friday, April 20, 2012
Only make the sausage if they'll pay for it
It would be nice to bill people and see if they pay or not but you have to make sure when you're doing this that you're also able to defend your price and value for what you're billing. This means that you have to have excellent metrics and measurements of the value you're delivering and a justification for that value (the business case and justification, ie the argument *for* the price).
Whether you're managing projects on a fixed basis (even Agile is fixed since it locks scope for an iteration) or on a T&M, more loosey-goosey basis, you have to be careful. No matter how you're making the sausage, make sure that the customer gets it, is willing to pay, and likes you enough to fork the money over. Otherwise, you might as well not start.
Labels:
contract types,
contracts,
customer expectations,
delivery,
managing up,
pricing,
solutions
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