I always start with the process because that's what's most apparent and important to me. Things are broken, things are wrong, A isn't talking to B…stuff like that…
All of this context in my opinion matters a great deal and it's what business is all about! We need to change and improve this stuff, I think!! If we understand this part well, then we can create good, high-functioning supply chains, which I think is the goal.
Analyzing and improving data sucks.
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